New pick Terms & Conditions — Complete Guide for Members

New pick (referred to as "we", "us", or "the platform") is an international online gaming and Sports Betting platform serving users in Bangladesh and other countries. These Terms & Conditions constitute a legally binding agreement between new pick and all members of the platform.

These Terms & Conditions have been written in Bangla for the convenience of our Bangladeshi members. However, the English version shall prevail in the event of any legal dispute. Together with the Privacy Policy, Responsible Gaming Policy, and Bonus Terms, these Terms form a complete regulatory framework.

New pick believes in full transparency. There are no hidden clauses in these terms and conditions. If any section is unclear, you can reach our support team — they're always ready to help.

A valid account is required to use services on new pick. You must provide accurate and complete information at the time of registration. new pick reserves the right to close any account opened with false information at any time.

• Only one account per person is permitted.
• The mobile number and email used during registration must be active and belong to you personally.
• A copy of your national ID or passport may be requested for account verification.
• Withdrawal options may be limited until verification is complete.
• Keeping your account password confidential is your responsibility. Account sharing is strictly prohibited.

You must be 18 years of age or older to use new pick's services. Account creation and gaming by minors is strictly prohibited. If we have reason to question an account's eligibility, we may request documentation to verify age.

Registrations from countries or regions where online gaming is legally prohibited are not accepted. It is entirely the user's responsibility to comply with their local laws. new pick accepts no liability in this regard.

Deposits and withdrawals on new pick are handled through a fully secure and transparent process. Members can use multiple payment methods including Mobile Pay, Nagad, Rocket, and USDT.

• Minimum deposit: ৳500.
• Minimum withdrawal: ৳500.
• Withdrawals are typically processed within 15–30 minutes, but may take longer if verification is still pending.
• Withdrawals can only be made to the same payment method used for the original deposit.
• All deposits must come from the user's own funds. Third-party payments are not accepted.
• For suspicious transactions, new pick may request additional information for verification.

New pick's bonus and promotion offers are provided as added benefits for members. Each bonus comes with its own terms, which must be read before acceptance.

• The welcome bonus is available to new members only, once per account.
• To withdraw bonus funds, you must meet the applicable wagering requirements.
• Withdrawals are not permitted until the wagering requirement on bonus funds has been completed.
• Multiple bonuses cannot be used simultaneously unless otherwise specified.
• New pick reserves the right to cancel bonuses if bonus abuse is suspected.
• Expired voucher codes can no longer be redeemed.

All betting activity on new pick is governed by specific rules. Please review the odds and terms carefully before placing a bet.

• Confirmed bets cannot be changed or cancelled.
• If an event is cancelled, the stake for that bet will be refunded.
• If incorrect odds are displayed due to a technical error, new pick reserves the right to void the affected bets.
• In live betting, bets may not be accepted due to network latency.
• Placing an unusually large number of bets on the same event may be restricted.
• Betting using match-fixing or insider information is strictly prohibited.

New pick is committed to maintaining a fair and secure gaming environment. The following activities are strictly prohibited and may result in permanent account closure:

• Creating or managing multiple accounts.
• Using another person's account or allowing others to use yours.
• Bonus abuse or bonus hunting tactics.
• Use of software bots or automated systems.
• Attempting to interfere with the platform's security systems.
• Operating an account using a false identity or fraudulent information.
• Harassing or acting inappropriately toward other members.

New pick reserves the right to suspend or permanently close any member's account at any time and for any reason, particularly in cases of violation of these terms and conditions.

• To close your account voluntarily, please contact support.
• Any pending withdrawals will be processed before an account is closed.
• If an account is closed due to a rule violation, any remaining balance may not be refunded.
• If you self-exclude under our Responsible Gaming protections, a set waiting period will apply before the exclusion can be reversed.

New pick takes the protection of your personal information seriously. Any data you provide is used solely for account management, verification, and payment processing.

Personal information is never sold or shared with third parties. Information is not disclosed to any government agency except where legally required. Please see our privacy policy for full details.

New pick provides gaming services on an "as-is" basis. new pick is not liable for any losses resulting from technical issues, network outages, or third-party service failures.

• New pick is not liable for any financial losses arising from gaming activity.
• Bets lost due to issues with a user's own internet connection or device will not be refunded.
• New pick is not liable if services are temporarily unavailable due to unforeseen circumstances.

If you have a dispute or complaint, please contact our support team first. We aim to respond within 48 hours.

• In the event of a dispute, new pick's decision shall be considered final unless overturned through a legal process.
• In the event of a dispute over game results, server logs and game provider records will be used as evidence.
• The applicable law and jurisdiction for any legal dispute will be determined by new pick's licensing authority.

New pick reserves the right to update these Terms & Conditions at any time. Members will be notified of significant changes via email or platform notification.

Continued use of the platform after any changes will be considered acceptance of the updated Terms. We recommend reviewing this page regularly.